Last week, I had a meeting with one of my clients in which they asked me and my boss if we knew the meaning of one of their industry acronyms. We had NO idea. She learned of the acronym being used for a speaking opportunity by one of her team members, but was too embarrassed to tell him that she had no idea what it meant. Afterall, she should know - it's her industry!
So this morning as I was following up on my notes from that meeting, I find a random note in the sidebar that says, "What is LSS?"
So, I quickly searched Google to find that the most probable answer is "Lean Six Sigma" - a term that could be used in her industry.
So I emailed her to find out if they ever got an answer from the team that approved the speaker, and no one knew. So, she was completely impressed with me finding it. All with a few clicks of a keyboard.
LOVE IT!
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